My wife And that i choose to praise our flight attendant whose identify was Rhonda. It has been many years given that we are handled so royally by a flight attendant. These days, most flight attendants “do their career’, but Placing forth no further effort. Rhonda radiated with her love for her career and her pride in American Airlines. I suppose she is among your senior flight attendants, Incidentally she offered herself. We would like so that you can Get hold of Rhonda and praise her for becoming such an pretty remarkable worker and Fantastic flight attendant.
I'm able to assure you that This can be the worst flight I've experienced in my whole daily life. My mother and spouse both equally agree. We fly everywhere in the country and so are not new to touring. Over-all it absolutely was just a horrible encounter. We skilled racism, incompetence and above labored and irritable staff.
This agent was outside of line and disrespectful. There was NO cause of her Mindset, specially when there was NO line and a couple of brokers standing on the counter like they were Completely ready and in a position to help. Janet Ault
i ordered a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, I used to be unable to utilize the ticket and had dr. Be aware to confirm when making contact with just one within your agents i was advised even though the credit history is fo r130.
I also had an complete nightmare of the flight with them. I stuffed out their 1500 phrase criticism variety by chopping it right down to the point that even I did not realize what I'd gone through.
Once i received to the complimentary resort that American setup for me, I called 800-433-7300 and talked to an agent there who, to my surprise was not able to see flights that were obtainable on USAIR. She explained to me there have been no open seats on any from the early USAIR flights. I was on the web and could see that there have been offered flights. I in fact booked a flight to show it to her.
I respect you happen to be dealing with a merger and many workforce may be below thrilled, but this Frame of mind really should not be evident on your consumers who are merely calling to get some help.
So bottom line…..Until you come back to me with some kind of thing to consider, you’ll never see me once again.
Now and again you find a person who really do The work They're compensated to do. I not simply identified one , I found many at American Airlines .Even though traveling 01/25/sixteen from St. Louis Mo. to Ft Lauderdale I still left my black canvas Ralph Lauren polo carry on at the gate, I was not permitted off the aircraft to advice retrieve it since the doorway was closed and the jetway taken out.
My partner and i experienced a flight leaving Richmond Virginia having a closing desired destination of Seattle Washington. We're familiar with traveling and experienced flown other Airways earlier that week going to and from a number of destinations. We had all our info and went to make use of the American Airways kiosk to print our boarding passes. The kiosk didnt question if those who are traveling are armed service personnel so we started around and waited in line to speak into a consultant on the counter. The moment we ended up up within the counter we advised a lady behind the counter that my partner is during the military and we experienced two bags to check in. Thats whenever we were being knowledgeable that our baggage where by about fat and It will be 250$ additional. We asked for for that lady to show us where the offer pricing is created. She was unable to deliver that facts and went on to inform us we could glance it up ourselves. My partner who's enlisted inside the U.S. Coast Guard has not had to pay further or any amount of money for baggage, on orders or own. My partner gave her the 250$ and that's in the event the agent we have been Talking with before long grew to become extremely rude and threatened to terminate our entire flight.
Previous thirty day period, I traveled on American Airways from Portland, Maine to Washington, DC. I'm able to’t tell you enough about the excellent service I received. I asked for a wheelchair for equally airports and the chair and attendants were right there and went higher than and over and above the call to duty.
I’m crafting to express how discontent I'm With all the way American taken care of flights on April 29, 2016. My flight 3848 about to Memphis, TN from DCA was cancelled immediately after getting delayed 4 6 hours. I used to be flying to a rehearsal evening meal and a wedding the following day And that i skipped each situations. The following day I needed to fly to charlotte and afterwards to Memphis also to top it off bag didn’t arrive around the flight with me And that i don’t know why.
Hello my identify is larneta and i flew with American Airways for The very first time to complete a suprise bridal shower for my best friend,but After i landed my baggage was not there.they despatched my baggage to Wisconsin. Ihad Almost everything for the suprise bridal shower in Those people baggage.I couldnt work out why they the place in Wisconsin and I didnt care I just needed them for being where I used to be without delay.So I needed to cancel almost everything. All her family and his family and friends.I used to be practically crying during the airport she didnt even know I had been there I came early just for the suprise.
My flight was very pleasant. I'd an Loss of life in my household and return property on Thursday morning. So with which i called customer service and ask if I could get an flight back again two days early. I was instructed that it would Price me 600 much more than my authentic return ticket.