Initial, although this electronic mail isn't meant as a reaction on the remarks you merely submitted, it does verify We have now acquired your reviews and possess assigned a reference variety, which the thing is below.
I traveled lately on your own airlines and skilled a pain on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t Doing the job and because of my bronchial asthma it absolutely was very hot And that i felt humorous.
After we boarded flight 556 in monte go bay nowadays we were being the initial individuals within our segment from the cabin and we seen a backpack tucked behind row eight without having individual any place that it belonged to . We pointed it out to a person using an AA uniform who gave the impression to be a passenger and he was really impolite expressing it belongs to an AA staff and clearly I have to have never been on this type of airplane ahead of. My partner and I feel incredibly unpleasant with this type of reaction from 1 within your personnel!!
Stranded in San Diego, CA. Tried to get in touch with buyer relations number, but Website lists a similar quantity as cargo range. Is that this to stop telephone calls. Waited around two hrs to get a return call from reservations.
As an alternative to a repeat of this, It appears the climate should be viewed closer. You can find as of now a eighty% prospect of rain, storm, doable tornado outbreaks.
I wish to comment on how terrible your flight and consumer service was right now. Flight 4425 was suppose to go away at 5 pm from DC and obtain to Atlanta. We didn’t choose off from DC right until 6:twenty pm. We ended up informed it was gonna be a ten moment hold off but we under no circumstances boarded the plane right until way later. Then the pilot said there was no delay Irrespective of currently being delayed forty five minutes and then had us sit about the runway for more than 35 minutes. I realize you haven't any Command in excess of the turbulence we knowledgeable but we arrived in ATL they usually didn’t Have got a terminal for us to unboard.
I paid out a further $twenty to get a seat with more area. You put me within a seat close to a really large person who took in excess of fifty percent of my seat.
I just got from the cell phone with Connie Sanders within the DFW office. I asked for her identify mainly because she was so sort and helpful to us. I've rarely encountered somebody so helpful and caring. If all your representatives could possibly be like her you might have a beautiful airline.
Worst Airline ever?!?! Dropped my baggage in Charlotte NC, February six just after giving it (coupled with my spouse’s) to 2 attendants with the baggage belt for returning travellers. Hers came in on our flight, mine did not. Now 11 times later on and after getting passed through telephone hell and several incredibly non caring people today, I have had no Call from everyone. The normal solution is “we remain seeking to locate your luggageâ€. Their questionnaire and all types happen to be despatched to Baggage Assert Office but not one person seriously appears to be interested in doing nearly anything to reduce their issues.
A string of bombings is concentrating on customers on the media; the team enlists firehouse fifty one to help examine the gadgets and prevent the subsequent assault.
I'm at this time with a flight from JFK to LAX on American Airlines (flight 0019) and was Exceptionally annoyed which i almost skipped the flight because of terribly Very long lines to get via stability. For my eleven:00 struggle, I arrived at the airport at nine:forty five — delighted to get a lot of time and energy to get to my gate, or so I believed; I scarcely manufactured it to the flight and I had been the final a single during the doorway with no time for you to get water or use the restroom.
My Mom had a worst knowledge with AA flight.my Mother is 81 yrs.old Girl who doesn't speak English.We asked for wheelchair aid resulting from her arthritis and also a language difficulty.We experienced reconfirmed out request before her departure and a couple of days prior to all jointly four situations.At DFW airport she required to change aircraft.She acquired off the aircraft and was instructed to wait for a wheelchair guidance.Following waiting while no one arrived to help her.As a consequence of not obtaining a wheelchair aid in time she missed her connecting aircraft to N.J.In some way she take care of to get a airplane but not until eventually following early morning.Agent was helping her to create an arrangement for her to stay overnight at the Airport.
Right after this conversation, I´ve made an effort to terminate our flight (of course I didn´t would like to fly in this plane anymore), though the attendant business brusquely warned us that if the airplane was fixed, our baggage would go While using the plane! Even though I asked for more of three occasions to possess my baggage. Immediately after +/- three hrs, even with lots of people frightened and nervous the airplane still left toward Miami. As everyone within the airplane misplaced the relationship that might happen at 21: 30h, AA knowledgeable us that we might be reallocated in the next and previous flight of your day, at midnight. Provided the lack of Room we face in the first flight (from São Paulo), we had managed to e book the seat twenty, which there isn't any chair before us, so somewhat more Room for that legs. Which fell down as a result of these issues with the hold off. Arriving within the airport, they created us operate (the man of AA arrived in a little car or truck and claimed to Absolutely everyone Hurry up Guys, hurry up) towards the aircraft. Once we arrived for the door the supervisor informed us that we must go individual during the plane Which we shed the chair 20. She told us that she needed to different Other individuals people to to Enable an adult with a baby. Amusing no?? What does she desired?? My 6 several years previous boy flying alone??? I just stated which i desired to fly together, it had been our past working day of holiday. I even click here now acknowledge being accommodated on the following flight, she just reported, no you may fly Within this one, and yet again I read, your baggage will go on this flight. My son understood what was discussed and begin to cry since he didn´t wished to be divided from certainly one of us.
was in Haiti August seventeenth,went for the airport 11-30am and the flight was to depart to the US at 1pm and was informed I HAD Skipped MY FLIGHT.But was not presented any essentive to remain for the following day,and was forced to get another tickert for August twenty third at my expence.I Practically dropped my career as a consequence of tht,they sold my seat and set me at an anticipated expencies of which I Demand from customers TO BE COMPANCERTATED FOR The cash Missing,WAGES LOST.